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Frequently Asked Questions
General Information
What are the check-in and check-out times?
Check-in 4:00 PM - Check-out 11:00 AM
Do you offer early check-in or late check-out? Is there a fee?
Yes, there's no fee.
What is the hotel’s cancellation policy?
14-day exclusion period with loss of one night's deposit.
Is the front desk staffed 24 hours a day?
No.
What is the minimum age to check in?
Must be 18 years of age or older to check-in.
Parking & Transportation
Is parking available at the hotel?
Yes.
Is parking free or is there a fee?
Free.
Do you offer valet parking?
No.
Do you have EV charging stations?
No.
Is airport transportation or shuttle service available?
No.
Are there taxi or rideshare services nearby?
Yes.
Rooms & Amenities
What types of rooms do you offer?
We offer Rooms and Suites
Are there accessible rooms available?
No.
Are the rooms pet-friendly?
No.
Do rooms include a mini fridge/microwave/coffee maker?
No microwaves. Suites have full kitchens.
Is there complimentary Wi-Fi in the rooms and public areas?
Yes.
Do the rooms have air conditioning/heating?
Yes.
Are cribs or rollaway beds available?
No.
Do you offer housekeeping daily?
Yes.
Dining
Is there an on-site restaurant or bar?
No.
Do you offer room service?
No.
Is breakfast included? If not, is it available for purchase?
No breakfast available at the property.
Are there any nearby restaurants you recommend?
Yes, there are plenty of good options around us.
Leisure & Activities
Do you have a pool? Is it heated/indoor/outdoor?
Yes. We have a heated/tempered outdoor pool and jacuzzi.
Is there a fitness center or gym on-site?
No.
Do you offer spa services?
Massage only.
Are there any activities or entertainment options at the hotel?
Yes, learn more on Our Resort page.
Are there any family-friendly activities nearby?
Yes, learn more about the activities nearby here.
Business & Events
Do you offer meeting or event spaces?
Yes (Outdoors)
Is there a business center available for guest use?
No.
Do you offer free printing or workspace options?
No.
Location & Nearby Attractions
What are the closest attractions or points of interest?
You can see the different activities available nearby here.
How far are you from the airport/downtown/beach/major landmarks?
1 hour.
Is the hotel near public transportation?
Yes.
Pets
Do you allow pets? What is your pet policy?
No pets are allowed.
Are there pet amenities or designated pet areas?
No.
Safety & Policies
What safety measures or security features does the hotel have?
Cameras.
Do you have a smoking policy?
Yes.
Are there any additional resort or facility fees?
Yes, $25 tax per night.
Additional Guest Services
Do you offer luggage storage?
Yes.
Is there a concierge or guest services desk?
Yes.
Can I ship packages to the hotel?
Yes.
Do you offer laundry or dry cleaning services?
No.